Refund Policy

Last Updated: June 2026

Thank you for choosing APNX AI Language Lab. We strive to provide the best AI and human hybrid Korean learning experience.

1. Digital Products and Credits

Due to the digital nature of our services (AI processing and credit-based system), all sales of Credit Packs are final and non-refundable once the credits have been successfully added to your account and processing has begun.

2. Exceptions

We may offer refunds or credit adjustments at our sole discretion under the following circumstances:

• System errors resulting in duplicate charges.
• Failure of the system to deliver the purchased credits to your account due to a technical fault on our end.

3. Contact Us

If you experience any billing issues or believe you have been charged in error, please contact us immediately with your Lemon Squeezy receipt order number.